My certificate expired. What can I do? July 29, 2024 14:46 Updated If a certificate is about to expire/expired you need to create and implement a new one. What steps are involved in renewing an authentication certificate? The renewal process in BOC products involves the following steps: Steps Step 1: To update your certificate you need to log into the admin page of your BOC product. How to log in there is described in the ADONIS & ADOGRC Guide or ADOIT Guide. Step 2: After logging into the Admin page you have to navigate to the Authentication site (2) from the menu "..." (1) Step 3: On the Authentication site, you will find an option labeled Upload Certificates which you have to press. Step 4: You will now be able to upload your new certificate by clicking the add (1) and Upload (2) button. You are also able to remove certificates by clicking the "remove" button. Step 5: To finish up you will need to adjust the name of the certificate in the configuration of the Connector Data by renaming(1) it and saving(2) the changes in the Connector Data window and also the Authentication site as seen in the pictures When should I renew my authentication certificate? It is essential to renew your authentication certificate before it expires. Renewing it ahead of time ensures uninterrupted access to your BOC product. To avoid any service disruptions due to an expired certificate you can plan the renewal process in advance. Can I renew an authentication certificate before its scheduled renewal date? Yes, in most cases, you can renew your certificate before its scheduled renewal date. Some Certificate Authorities allow early renewal, and it is generally recommended to renew certificates a few weeks before they expire to avoid last-minute issues. Related articles How do I set up my MS Entra ID (Azure) for a BOC product? How can I reset my administrator password? Why is my BOC product behaving slowly? How to download a Support Information Package (SIP)? How can I reset my password?