View attachments in context of support tickets

Problem

In the course of a support ticket, I cannot download an attachment, that technical customer support of BOC has sent me. I'm asked to sign in:

Solution

You need a Zendesk account to view the attachments in a support ticket: How do I sign into my support account?
If this is your first ticket, you can also retrieve your password, with "Get a password".

In addition to this option, you also benefit from other advantages:

• Overview of all current tickets
• Detailed status information
• Compact history of the communication