How can I import a license? June 20, 2024 12:20 Updated Problem Solution When trying to log in to the Administration Toolkit (ATK) of your BOC product, the following error message is displayed: [ado-19] No Product-Licence found. Contact your administrator. If a new license needs to be issued, please contact your customer account manager. OR The latest license is already at your disposal, then the message can be confirmed with the OK button and a new license file can be imported. Step Description 1. To import the new license into the database, please open Licenses → Import License... from the Settings menu. 2. In the dialog window that opens, you can navigate through the file system using the Search button. By pressing the button Open and Import, the selected license file is imported into the database and the existing license is replaced by the new one. Related articles How can I find the last login date of a user? How do I install "ADONIS Process Manager for Confluence"? How do I move models and objects between repositories? How do I delete a user? How do I export a migration package?