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How can I import a license?

  • Updated

Web client

This guide applies to ADONIS 16, ADOIT 17, and ADOGRC 13 and later versions. For instructions applicable to earlier versions, please click here.
 

Step Description

1

 To import a license into the database, please log into your Administration page and open License. If no valid licence is available, the Import Licence dialogue opens automatically.

2

3

In the Licence page click Add License (1) followed by Browse (2)

In the dialog window that opens, you can navigate through the file system using the Search button. By pressing the button Open and Import, the selected license file is imported into the database and the existing license is replaced by the new one.

4

 

Rich client

These instructions apply to versions prior to ADONIS 16, ADOIT 17 and ADOGRC 13. For instructions that apply to later versions, please click here.

Problem Solution
When trying to log in to the Administration Toolkit (ATK) of your BOC product, the following error message is displayed: [ado-19] No Product-Licence found. Contact your administrator.

If it is necessary to issue a new license, please contact your customer account manager.

OR the latest license is already at your disposal, then the message can be confirmed with the OK button and a new license file can be imported.
faq_D199_01-4c9e7c3cc41dea8c6ecf4bbaf5827e22.png faq_D199_02-b4131f5bd6676d946971402154b04785.png

Step

 Description

1

 To import the new license into the database, please open Licenses → Import License... from the Settings menu.

 

 faq_D199_03-361253b1b00c2ea882167ae5dcf1ec70.png

2

 In the dialog window that opens, you can navigate through the file system using the Search button. By pressing the button Open and Import, the selected license file is imported into your database and the existing license is replaced by the new one.

 

 faq_D199_04-bd4781b9143fd26b61017a85c442a4de.png

 

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