Why can a user not be deleted?

Problem

​When attempting to delete a user who is no longer needed from the system, an unexpected error message appears. The deletion process cannot be completed successfully. Instead, the following message is displayed:
 

The error message occurs because the user remains as an object within the corresponding repository.
 

Solution ​

Note
It is recommended to determine in which models or objects the users are referenced so that they can be replaced by other users if necessary.

Please log in to the Administration Toolkit within the appropriate repository and proceed to remove the user from the repository. 

Web-Client

This guide applies to ADONIS 16.4.0, ADONIS 17.1.0, ADOIT 17.4.0, ADOGRC 13.3.0, and ADOGRC 14.1.0 and later versions.  For instructions on the rich client versions, please click here.

Solution steps
Open your Administration Page and go to User Management.
Search for the affected user (1) and open the context menu by clicking on the three dots (2).
Using the unshare from all repositories and delete option, you can remove the user from all repositories and delete them at the same time.
Confirm the process by clicking Yes.

Rich-Client

These instructions apply to versions prior to ADONIS 16, ADOIT 17 and ADOGRC 13. For instructions that apply to later versions, please click here.

Solution steps
Open your Administration Toolkit and go to User Management.
Search for the affected user (1) and open the context menu by right-clicking. Select Unshare users from Standard-repository (2). You can then delete the user (3).