BOC product fails post TLS adjustments March 15, 2026 11:44 Updated Problem You have raised the global security policy for the TLS (Transport Layer Security) standard on your system to 1.2. Now your BOC product does not start anymore. Among other entries, your log files show the following error:DB-Errorcode: 18 DB-Errorstate: 08001 [Microsoft][ODBC SQL Server Driver][DBNETLIB]SSL Security error Context: Session::Connect (Old credentials) DB: (SQLServer) Solution Your ODBC Driver is outdated and does not support modern TLS standards (1.2 and higher). Please update your SQL Native Client or ODBC driver. Further sources Microsoft TLS Support for SQL ServerPossible sources for ODBC Drivers Caution: Make sure you obtain the correct driver for your SQL Server version. Related articles Error message "Remote resource cannot be reached" (RDP) How to download a Support Information Package (SIP)? Environment Restart Initiators Why is my BOC product behaving slowly? How do I get my initial password?