Maximum number of users reached

This error message occurs in the context of user rights management. The composition of the license determines the available access rights. It is differentiated between Named Use and Concurrent Use. The difference is explained in the online documentation. The same procedure applies for all BOC-products.

In order to use a certain System-Role in the web client, the Scenario has to be assigned to the concerned user. If all available scenarios are already assigned, you will receive a message, that the maximum number of users is reached.

There is the possibility to reorganize scenarios. You can remove the concerned scenario from one user and assign it to the intended user. If you don't want to change the existing assigned scenarios, but rather extend the number of available scenarios, please contact your KAM.

This guide applies to ADONIS 16, ADOIT 17, and ADOGRC 13 and later versions. For instructions applicable to earlier versions, please click here.

Web Client

Step	Description	Picture
1	Log in the administration of the web client.
2	Click on Users.
3	Choose the concerned user, whom you want to remove the scenario. Click on the section Named user.
4	Once the scenario is removed with the button x and the update applied, a Named Use scenario is freed up.

These instructions apply to versions prior to ADONIS 16, ADOIT 17 and ADOGRC 13. For instructions that apply to later versions, please click here.

Rich client​

Step	Description	Picture
1	Login to the Administration-Toolkit with your administrator rights.
2	Open the User Management.
3	Choose the concerned user, whom you want to remove the scenario. Under Scenarios/Named users double-click on the intended scenario.
4	Once the button Change is applied, the change is saved and a Named Use Scenario opened up.