Copy Console Errors April 29, 2026 13:03 Updated When processing a case, BOC technical support may ask you for a log of errors in your browser console. StepDescriptionPicture1Open your browser's developer console by pressing F12 and navigate to Console.2Reproduce the error in your BOC management software. 3Make a note of the exact time the error occurred. 4Right-click in the console field and select Save as.5Upload the downloaded file to the file share provided to you by BOC technical support and state the timestamp from step 3. Related articles How to generate a HAR file? BOC Product Installation & Update Process (on premise) How can I read the log files of my BOC Management Office product? How do I use the file sharing platform "aFFE"? Accessing BOC Support Tickets