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BOC Group Support
FAQs
Product Support
Product Support
How do I place a support request?
View attachments in context of support tickets
How to download a Support Information Package (SIP)?
Errorcode Collection
How do I find out the version of my product?
How do I create a password-protected ZIP file?
How to generate a HAR file?
Changes in Authentication Requirements for Microsoft Exchange
Allowlisting - Public IP and private IP addresses
Uncomplete or false search results are returned (FTS)
Issues with blocked downloads & exports
ADONIS & ADOIT for Confluence versions
How can I split a file that is too large for transfer?
What data is contained in a SIP?
How do I use the file sharing platform "aFFE"?
How to generate log files via Administration Toolkit
How to generate a PostgreSQL Database Backup
How do I create an SQL Server database backup?
Why is my BOC product behaving slowly?
How to fix an outage (SaaS)?
How to fix an outage (on premise)?
Categories
<% categories.forEach(function(category, index) { %>
<%= category.name %>
<%= partial('partial-article-list-sections', { id: 'category-' + category.id, parentId: '#sidebar-article-navigation', sections: category.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial }) %>
<% }); %>
<% var maxSections = 5 %>
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<% categories.forEach(function(category, index) { %>
<%= category.name %>
<%= partial('partial-section-list-sections', { parent: category, sections: category.sections, maxSections: maxSections, partial: partial }) %>
<% }); %>
Categories
Categories
<% categories.forEach(function(category) { %>
<%= category.name %>
<% }); %>
<% if (sections.length) { %>
<% sections.forEach(function(section) { %>
<%= section.name %>
<%= partial('partial-article-list-sections', { id: 'section-' + section.id, parentId: '#' + id, sections: section.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial }) %> <% if (section.articles.length) { %>
<% section.articles.forEach(function(article) { %>
<%= article.title %>
<% }); %>
<% } %>
<% }); %>
<% } %>
<% if (sections.length) { %>
<% sections.slice(0, maxSections).forEach(function(section) { %>
<%= section.name %>
<%= partial('partial-section-list-sections', { parent: section, sections: section.sections, maxSections: maxSections, partial: partial }) %>
<% }); %> <% if (sections.length > maxSections) { %>
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<% } %>
<% } %>
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