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How to generate a HAR file?

  • Updated

A HAR (HTTP Archive) file records the communication between the web browser and your BOC Management Office product. It facilitates the analysis of certain software problems, especially communication and display errors.

It’s important to note the precise timestamp when the incident occurred while recording your HAR file and start the capture process as early as possible.

Warning: Avoidance of Sensitive Data in HAR Files

During HAR file recording, please refrain from any actions that may include sensitive data, especially usernames and passwords. Authentication processes, particularly logins, should be avoided to minimize security risks. Before initiating the recording, review all actions to ensure that no confidential information is present in the generated HAR file.

If necessary, you can also manually remove sensitive content with a text editor after creating the HAR file before the file is transmitted to BOC. In this case, make sure to overwrite all relevant content.


Google Chrome, Mozilla Firefox, Microsoft Edge​

  1. Open DevTools (F12) in your browser. Select the Network tab.
  2. Ensure that the Preserve log, Disable cache and Record Network log checkboxes are selected.
  3. Leave the DevTools panel open and switch to your BOC Management Office product (ADONIS, ADOIT, ADOGRC). All requests will then be displayed and recorded in the DevTools panel. Interact with the application as you normally would and trigger the behaviour to be analysed.
  4. Once you have finished recording, click in the toolbar of DevTools on to save your HAR File.

If you encounter Errors in the console, please convey them as well.


Apple Safari​

  1. Activate the menu item Develop.
    • Open the Safari preferences, select *Safari > Preferences** from the menu.
    • Select the Advanced tab and then the Show Develop menu item in the menu bar option.
    • Close the Preferences window.
  2. Open the Web Inspector. To do this, press Option + Command + I, or select Develop > Show Web Inspector from the menu.
  3. Select the Network tab.
  4. Make sure that the Preserve log and Disable cache check boxes are selected.
  5. Leave the DevTools panel open and switch to your BOC Management Office product (ADONIS, ADOIT, ADOGRC). All requests will then be displayed and recorded in the DevTools panel.
  6. Interact with the application as you normally would and trigger the behaviour to be analysed.
  7. Once you have finished recording, right-click on one of the requests in the centre of the DevTools panel and select Save all as HAR with content.

If you encounter Errors in the console, please convey them as well.

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