Please select the service you want to order from BOC. This helps us to categorize and fulfill your request faster. If you select a paid service, we will get back to you with an offer and to discuss the details.
Example: (https://)bpm.mycompanyportal.com/ADONIS
Enter a preferred data until when this task should be executed. Note that this is only a preference. We cannot guarantee any dates until feasability has been confirmed by the BOC Technical Support team.
Please select your BOC product.
You find the product version here: On the bottom of the login page | On the info page in the web client | More instructions: https://support.boc-group.com/hc/en-us/articles/18275333434258-How-do-I-find-out-the-version-of-my-product | Format of the version e.g. 16.0.0
Give us your personal indication of the urgency. | Low = Not time critical. | Normal = Must be resolved quickly. | High = A clearly communicated circumstance requires faster than usual processing. | Emergency = Your other requests may be paused in order to prioritize this one. | Note: Urgency levels do not necessarily imply SLAs related to this request, but provide background for better prioritization.
Note that requests with very high urgency may pause your other requests in order to prioritize this one.
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Please specify the name of the repository, which should be configured as the standard one.
Please specify the name of the user group used as standard in the user administration of the BOC product, e.g.: "Default group" or "Group1/Subgroup1".
Please enter the details of your request. A member of our support staff will respond as soon as possible.
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